Glossary
Terms you meet writing work English as a second language
The vocabulary that comes up when your English gets flagged as "off" and you're not sure why. Plain definitions, no linguistics degree required.
Register
Register is the level of formality a piece of writing signals through word choice, sentence length, and directness. The same message shifts register depending on whether you're emailing a manager, texting a teammate, or posting on LinkedIn. Getting register wrong reads as stiff or too casual, even when the grammar is correct.
hey can u send over the numbers when u get a sec, thanks
AfterCould you send over the numbers when you have a moment? Thanks.
Tone
Tone is the emotional color of a message — warm, blunt, apologetic, confident — layered on top of register. Two emails can share the same formal register and still land differently: one tone reassures a client, another makes the same request sound like an accusation. Non-native writers often get register right but tone wrong.
You did not include the file. Please send it now.
AfterLooks like the file didn't make it through — could you resend when you get a chance?
Direct vs. Indirect Communication Style
Direct communication states the point first and explicitly: 'This is late — can you send it today?' Indirect communication leads with context or softens the ask: 'I noticed the deadline passed — is everything okay with getting this over?' English workplace writing sits closer to direct than many cultures, but rarely as blunt as some non-native writers assume.
I was wondering if perhaps, when you have some time, you might be able to take a look at this.
AfterCould you review this by Thursday?
Hedging
Hedging is softening a statement with words like 'might,' 'could,' 'it seems,' or 'perhaps' to sound less absolute — common in English workplace writing to avoid sounding blunt or overconfident. Writers from more direct-communication cultures often skip hedging entirely, which can make a routine request read as a demand.
This is wrong. Fix it before we send it to the client.
AfterThis might need another look — I think there could be an issue before it goes to the client.
Passive Voice
Passive voice puts the receiver of an action first and the doer last or omitted entirely — 'the report was delayed' instead of 'I delayed the report.' English business writing uses passive voice deliberately to soften blame or stay neutral, which is different from using it because the active form feels unnatural to translate.
You missed the deadline.
AfterThe deadline was missed — we're working to get it back on track.
Calque
A calque is a phrase translated word-for-word from another language that sounds grammatically plausible in English but isn't something a native speaker would actually say — like 'make a photo' instead of 'take a photo,' carried over directly from languages that use 'make.' Calques are harder to catch than grammar mistakes because nothing is technically wrong.
We are five in the team, and I make this report every Friday.
AfterThere are five of us on the team, and I put together this report every Friday.
False Friend (False Cognate)
A false friend is a word that looks or sounds like a word in your first language but means something different in English — like Spanish 'actualmente' (currently) versus English 'actually,' or German 'eventuell' (possibly) versus English 'eventually.' They're a common source of small, confusing errors that spell-check won't catch.
I will actually finish this next month, once I have time.
AfterI'm currently finishing this; it should be done next month.
L1 Transfer (Interference)
L1 transfer, also called interference, is when a rule from your first language — word order, article use, preposition choice — carries over into English where it doesn't belong. It's why speakers of article-less languages like Russian or Japanese often drop 'a' and 'the,' even at advanced fluency: the gap is systemic, not carelessness.
Please send me report by end of day, I need review it before meeting.
AfterPlease send me the report by end of day — I need to review it before the meeting.
Code-Switching
Code-switching is moving between two languages — or between a formal and informal register — within the same conversation or document, often to fill a vocabulary gap or match who you're talking to. At work this shows up as dropping in an English technical term mid-sentence in your first language, or the reverse.
A product manager messaging a colleague in their first language, switching to English for terms with no natural equivalent: dropping in words like 'onboarding,' 'deadline,' or 'stakeholder' mid-sentence rather than translating them.
Native-Like Fluency
Native-like fluency means writing that a native speaker wouldn't flag as written by a non-native speaker — not just grammatically correct, but idiomatic in word choice, rhythm, and register. It's a specific, achievable target distinct from 'fluent,' which only means comfortable and functional; native-like is a higher, narrower bar.
I am very content with the results of this project.
AfterI'm really happy with how this turned out.
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